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Return Sending

Shipping
Netherlands
Free of charge when ordering from $50. For orders below the $50, the shipping costs are $6,95.

Belgium

Free of charge for orders from $75. In the case of orders under the $75, the shipping costs are $9,95.

Germany
Free of charge for orders from $75. In the case of orders under the $75, the shipping costs are $9,95.

Other destinations within the EU
Shipping costs are $24,95.
 
Destinations outside the EU
For shipments outside the EU, we can look together with you at the best shipping options. Send an e mail toinfo@kinderkledingpartytime.nl And then we'll see what's best suited to your situation.

Concern

Your order will be sent with DHL. When the order is sent you will receive an email from DHL containing your Track and Trace code.

Remove
You can also choose to pick up your order at our location. This can be done on Monday to Friday from 09:00 to 17:00 hours. You will receive an email as soon as your order is ready for pickup. This is usually within 24-hour.
The take-off address is The Run 5125c in Veldhoven.
 
Do you have any questions about the order? Please feel free to contact us:
Telephone: +31 (0) 40 253 80 21
Live chat: right at the bottom of the page click on the chat button (available on Monday to Friday from 09:00 to 17:00 hours)
 
Return

Of course, an item may not fit or otherwise not be good. That is not a problem with Children's Clothing Partytime. If you have announced this within 14 days, we will ensure that you get the purchase amount back.

How can I return my articles?
1. Send an e mail to retouren@kinderkledingpartytime.nl and clearly indicate the following information:
Your name
Order number
Name and number of articles to be returned
Reasons for return (e.g. too large/small, not meeting expectations, damaged, etc.)
2. After agreeing by email and assigning a return number, pack the items in the original packaging and send the package to:
Children's clothing Partytime
a.k.a. Customer Service Department
The Run 5125C
5503 LV Veldhoven

The shipping costs for the return are on your own account.

The surprise boxes can only be completely exchanged or returned.

Any right to a discount action expires if you return items from an order and the total amount thus falls below the threshold of the respective action. This will be offset by the returned articles.

If, after return, the amount of the order falls below the threshold for free shipping, we are unfortunately obliged to reduce the shipping costs to the amount to be refunded.



Return
Children's clothing Partytime reserves the right to refuse returns that have been sent outside the prescribed period, or garments that are not in the same state as those in which they were sent.
Once we have received your return in good order, you will receive confirmation from us by e-mail. You will receive the purchase amount back within ten working days in the same way you paid the order. Please note that the repayment of a credit card is always dependent on the credit card company.